PRIVACY POLICY

Last Updated: February 4, 2026

Atmos Heating and Cooling ("we," "us," or "our") operates the website https://www.atmoshvac.net/ (the "Site"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, and disclose information when you visit our Site or use our HVAC services.

1. Information We Collect

We collect information that you provide directly to us and information that is collected automatically through your use of the Site.

  • Personal Information: When you request a quote, schedule a service, or contact us via our online forms, we may collect:

    • Name

    • Email address

    • Phone number

    • Service address (location of the HVAC project)

    • Payment information (processed through secure third-party providers)

  • Usage Data: We automatically collect certain information about your device and how you interact with our Site, including your IP address, browser type, pages visited, and the time/date of your visit.

  • Cookies: We use cookies to enhance your experience, remember your preferences, and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our HVAC services.

  • To process your requests for installations, repairs, or consultations.

  • To communicate with you, including responding to inquiries and sending service reminders.

  • To process payments and prevent fraudulent transactions.

  • To facilitate financing options, such as the Mass Save Program, when requested by you.

  • To comply with legal obligations and safety regulations.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, website hosting, and email delivery.

  • Financing Partners: If you apply for financing or rebates (e.g., Mass Save), we will share your information with the relevant financial institutions or program administrators with your consent.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

The security of your data is important to us. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request that we correct or delete your personal information.

  • Opt-out of receiving promotional communications from us.

To exercise these rights, please contact us at the email address provided below.

6. Third-Party Links

Our Site may contain links to other websites (such as equipment manufacturers like Bryant). We are not responsible for the privacy practices or content of these third-party sites.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Atmos Heating and Cooling 22A Mill Street Woburn, MA 01801 Email: info@atmoshvac.net Phone: 617-971-6786

Disclaimer: This document is a general template and does not constitute legal advice. Laws regarding data privacy (such as the CCPA/CPRA or GDPR) change frequently. It is recommended that you have a qualified legal professional review this policy to ensure it meets all specific regulatory requirements for your business.